The Burger Lounge, Eltham - Order online from our menu

"This place was one of the best burgers in town but of late quality has slipped. Still good burgers but not the 5☆ rating i used to give them. Massive slices of picked cucumber are not the same as the pickle they used to have. As I said, still good, b7t not great like they once were.

"Found this place only a couple of months ago (i'm new to the area). The biggest problem is the most important part of the burger... the meat. The quality is very ordinary. I've never before eaten a burger where the mince meat feels rubbery and i'm almost chipping teeth on hard bits and spitting them out every few bites. I've tried eating from here three times and it has been the same experience each time. It's a shame because the rest of the ingredients are really great. Guys, you really need to re-evaluate your supplier. I think you're getting off-cuts or something.

"No hand sanitizer, no covid information at all, no guidance on social distancing, guests told to sit wherever they want, no attempttto reduce numbers, bad cleaning practice. Basically using his hand swiping the table.

"We have dined at the Burger Lounge on a number of occasions. Both my wife and I are very pleased with the food itself, we have tried the chicken stripes, crispy beef, fish and chips. All were delicious and cooked to perfection. I would like to say the customer service needs improvement hence the 1 point. I found on all the visits the staff seamed like they were only there for the sake of it. If the food wasn't to our liking we wouldn't be returning.

"Amazing burger and chips cooked and presented to absolute perfection, great selection, would highly recommend to anyone